Get help with TarleyNode.
Ask a question, report a problem or suggest an improvement. We reply within 2 working days.
Last updated 28 September 2026
Send feedback from the console
The quickest way to reach us is Send feedback in the TarleyNode console. Choose a problem, question or idea, and attach a screenshot if it helps. The console shows when your message has been received and answered.
Email support@tarleynode.com for anything else, including licences, payments and refunds. Our phone line, +27 87 148 8402, plays a short message asking you to email us, as email is how we answer.
When we reply
We reply within 2 working days, Monday to Friday, excluding South African public holidays. Support is provided in English.
Help us help you
- your TarleyNode version, shown in the console
- what you were doing and what happened
- the email address your licence is registered to, for licence questions
Keep secrets out
Never send passwords, private keys, activation codes or device credentials. We will never ask for them.
Guides
Getting started in the console has a how-to for every feature, including installing, connecting other sites and setting up alerts.
Sales and other addresses are on the contact page.